Mohammed A. Sharif

Director of Operations and Business Development @RecruitPod Global

Charlotte, NC, US

Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth. • Manage the operational aspect of onboarding new employees and transitioning existing employees. • Support the sales team with opportunity management (creation, updating, closing). • Work with the sales and support functions to ensure SLAs are met. Document and create a knowledge repository for first-tier sales support. • Create and implement reporting and dashboards for the sales organization.• Work together with marketing to guarantee appropriate lead management procedures, measurements, and guidelines.• Keep track of system adoption, data compliance, and governance. • Promote and uphold best practices for sales and sales support communication. • Preserve data integrity in customer records across Salesforce.com and other platforms.• Build, implement, and oversee daily operational systems and procedures to give insight into the objectives, advancement, and challenges of major projects.• Utilize interactions with department heads, outside partners, and suppliers to inform decisions about operational activity and strategic objectives.• Plan, track, and evaluate important metrics for daily operations to guarantee timely and effective task completion.• Create plans to guarantee the expansion of initiatives across the entire organization, and put process enhancements into action to increase productivity and cut expenses.• Respect the company\'s rules and guidelines and make sure that all applicable laws and regulations are being obeyed.• Collaborate closely with HR to create a trustworthy, inclusive, and productive environment and to lead the team with integrity.

Osmania University

Bachelors of Commerce, Accounts