Mohammad Tarique
Senior Systems Engineer @Infosys | M365 Administrator | SharePoint Online Developer | Power Platform Developer | React.js, Node.js, Python Developer
- Role
- Senior System Engineer at Infosys
- Location
- Bhilai, CG, IN
- LinkedIn followers
- 500 followers
About Mohammad Tarique
I’m a Senior Systems Engineer at Infosys specializing in Microsoft 365 administration and SharePoint development. I focus on optimizing and automating business processes through Power Automate, SharePoint customization, and M365 service management for platforms like OneDrive and Exchange.With a proven 99% SLA compliance rate, I handle system optimization, ticket resolution, and third-party integrations, ensuring seamless collaboration and service reliability.Alongside M365, I’m skilled in frontend and full-stack development using React.js, Node.js, and the MERN stack, building responsive, user-centric solutions. A B.Tech graduate from NIT Raipur, I’m passionate about combining automation, modern development, and cloud technologies to deliver efficient, scalable digital experiences.
Experience
Senior System Engineer
Sep 2023 — Present · Nagpur, IN
Currently working as M365 Administrator.Synopsis:Ticket Management & Operations:a. Resolved an average of 120 tickets per month, addressing a wide range of issues related to SharePoint, OneDrive, Exchange, and other Office 365 applications.b. Maintained a 95% ticket closure rate within SLA timeframes, demonstrating strong problem-solving abilities and commitment to service excellence.c. Efficiently resolved complex issues involving third-party integration tools like Miro and AskCody to minimize disruption to end users.Key Focus Areas:1. Enhanced end-user experiences by proactively addressing issues and ensuring seamless operations of Microsoft 365 apps.2. Optimized ticket resolution processes to reduce response times and improve overall system reliability.Technologies & Tools: Microsoft 365 suite, ServiceNow, Jira, Miro, and AskCody.Currently working in Accelerate projects at Infosys, contributing to short-term frontend assignments using React.js and Next.js.Alongside, continuing to strengthen my MERN stack development skills through ongoing practice and project work.
Education
Senior Secondary School Sector-10, Bhilai
Intermediate , Physics, Chemistry, Mathematics, Physical Education
Senior Secondary School Sector-10, Bhilai
Matriculate, English, Sanskrit, Physics, Chemistry, Biology, Mathematics
National Institute of Technology Raipur
B.Tech, Chemical Engineering
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