Mohammad Hamid

About Mohammad Hamid

As an IT Program management director and transformational leader on a global scale, I…

Experience

1. Director Customer Delivery Management

   Nokia

   Jul 2022 — Present

   I am leading customer relationship management for a tier one account with annual revenue of $15M+. Responsibilities include: • Successfully implemented organizational change to break down silos and drive cohesive customer delivery strategy across multiple programs with interdependencies. • Lead executive level customer engagement for product portfolio development, deployment, and Care lifecycle. • Manage Nokia solution partners relationship (including hyper scalers) for account specific deployments. • Manage emergency platforms (911, cLBS, BMS) portfolio transformation team leading cloud transformation using containers (Kubernetes) and cloud native functions (CNFs). • Lead customer discussions on CI/CD activities to align with strategic transformation vision. • Successfully manage 30 resources including R&D, Solution architects, Integration and testing and project managers in matrix organization. • Drive new technology innovation through successful development of business cases and delivery of proof of concepts (POC) in customer labs.

Skills

• Robotics and Automation
• Metro Cells (Small Cells)
• Business Development
• 3g
• Business Analysis
• Internet Protocol (Ip)
• Voip
• Telecommunications
• Lean Six Sigma
• Network Function Virtualization
• Integration
• Voice Over Ip (Voip)
• Networking
• Pre-Sales
• Ip
• Program Management
• Network Design
• Project Management
• Umts
• Evdo
• New Business Development
• Sales Support
• 4g
• Vendor Management
• Agile Project Management
• Wireless Technologies
• Business Strategy
• Gsm
• Utran
• Core Network
• Wireless
• Lte
• Leadership
• Ran
• Wireless Networking