Mohammad Younes
Inside Sales Associate @White Cap
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WORK HISTORY
Inside Sales Associate @White Cap
ON, CA
Develop and maintain product knowledge, understanding the features and benefits to help inform guest purchase decisions- Meet or exceed established and agreed upon sales and productivity goals, which include sales volume, sales performance per guest, financing and sale of product protection plans. Expectations include- Maintain awareness of promotions-Ensure stock availability when making a sale. Make approximate delivery dates clear to each guest- Enter sales orders accurately and take payments- Develop and maintain a prospecting system including outbound calls, leads generated from eCommerce chats, web, telesales, appointments, and walk-in traffic- Manages open orders and delivery timelines- Ensure the general tidiness of the store and make regular (daily) walks through the store- Maintain knowledge of competitor pricing, programs, products, and service- Attend regular daily meetings- Constantly improves product knowledge and sales skills by actively engaging in Professional Development programs, Manager coaching, and online learning as outlined by store/company- Balancing COD accounts with their transactions- Organizing and filing accounts & COD- Complete settlement on Point of Sales- Complete daily batch transactions for bill & call orders.
EDUCATION
Concordia University
Bachelor's degree
ABOUT MOHAMMAD YOUNES
Professional Summary Detail-oriented, deadline-driven Business Developer and Marketing Planner with 9+ years of experience developing and presenting informed business, marketing, and legal analysis, reports, and projections, to guide executives and organizations with business decisions. Excited to leverage extensive financial and business expertise to support organizations with their operational decisions. Skills • Business Development, Marketing Planning, Sales Techniques, and Customer Service • Work Ethics • Public Relations, Leadership, Presentation, and Relationship Building • Written and oral communication and interpersonal • Experienced with Mac & Windows OS, MS Office, Navigator, Explorer & MS Outlook Mohammad Younes m••••••••@gmail.com
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