Mohammad Umar
Senior Manager Spare Parts (Sales, Purchase and Inventory Control)
- Role
- Sr Manager - Spare Parts at Dada Motors
- Location
- Jalandhar, PB, IN
- LinkedIn followers
- 500 followers
About Mohammad Umar
Target & Result oriented, diligent, and well organized professional with management…
Experience
Sr Manager - Spare Parts
Jul 2024 — Present · Ludhiana, IN
Overall Control of 10 workshops· Ensure profitability of Dealership.· Organise and manage proper functioning of Dealership in all respects.· Coordination & Liaising with Honda Motors for proper business dealings.· Delegate responsibilities for all employees and departments.· Implement and monitor system.· Reporting with higher management.· Customer Care· Outstanding Recovery· Responsible for smooth operations of Workshops.· Set and achieve Service targets for the Dealership.· Assess the productivity of the Service Managers. Review of daily performance of Service Team and implement planed process.· Report to the President and GM the day-to-day affairs as well as noteworthy developments, if any.· Ascertain Customer Satisfaction in the Process and maintain systems to cater to the same. Handling Customers complaints and grievances management. Customer care.· Marketing Campaigns.· Activity plan, execution and reports· Target wise Service achievement· Responsible for growth and market share· Ensure Post-sale follow-up and analysis.· Manpower Management· Workshop Floor Washing & New Vehicle overall supervision· Coordinate with Spare Parts and demand of Lubricants & Paints.· Liaison with Honda for courses and other activities.· 21. To ensure the Weekly Orders, Monthly Orders and VOR.· 22. Inspection of inward and outward of material/parts· 23. Controlling and managing Claims - Transit Damage/Wrong / Short Supply Claim· 24. Physical verification of high value and Fast Moving Parts
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