Mohammad Umar
Team Lead @Easypark
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WORK HISTORY
Team Lead @Easypark
Vancouver, BC, CA
Supervised Multiple Security guards dealing with Safety and Security concerns and property issues like maintenance and janitorial.Managing 170+ Lots in Vancouver making sure customers are satisfied Elevators, Gates and Fire panels are secure. Customer Service/Surveillance Experienced in monitoring facilities through CCTV and surveillance systems, identifying security risks, and responding to emergencies with precision. Proficient in handling customer service calls, resolving disputes related to monthly parking. Addressing parking violations, and assisting with breakdowns or towed vehicles. Skilled in dispatching calls for security, janitorial services, and emergencies, including medical, fire, and hazardous situations. Adept at managing communication systems, maintaining situational awareness, and documenting incidents accurately. Strong organizational skills with a solid understanding of Microsoft Office Suite and standard office equipment. Known for excellent customer service, multitasking abilities, and a proactive approach to ensuring safety and operational efficiency.
EDUCATION
Douglas College
Post Grad Diploma, Logistics, Materials, and Supply Chain Management
University of Mumbai
Bachelor of Management , Finance, General
Justice Institute of British Columbia
Basic security training, Security and Loss prevention services , Security and Loss Prevention Services
ABOUT MOHAMMAD UMAR
I Currently Supervise Multiple Security guards dealing with Safety and Security concerns and property issues like maintenance and janitorial i am also responsible with managing 170+ Lots in Vancouver making sure customers are satisfied Elevators, Gates and Fire panels are secure.Postgraduate diploma in Supply Chain Management i have also done my Bachelors Degree in Finance from University of Mumbai.I have Worked as a Senior Sales and Customer Service Representative at Sky making strategies and managing teams as an assistant team leader providing exceptional Sales revenue and Great customer service.
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