Toha Mohammad
Automobile Financing Cs Officer (CSO) @TD
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WORK HISTORY
Automobile Financing Cs Officer (CSO) @TD
CA
Providing personalized financial advice and service solutions to meet customer needs, ensuring a seamless and positive banking experience.• Supporting process improvements by identifying inefficiencies and suggesting enhancements to optimize customer experience.• Ensuring compliance with bank policies, operational procedures, and industry regulations to maintain accuracy and security in all transactions.• Working as a brand ambassador for TD Bank, promoting trust and financial literacy among clients and the community.• Proactively identifying customer challenges and recommend appropriate banking products, digital services, and financial solutions.• Collaborating with internal partners to identify cross-functional opportunities and enhance overall banking engagement.• Fostering a collaborative and inclusive team environment, contributing to knowledge sharing, training, and ongoing professional development.
EDUCATION
JAMK University of Applied Sciences
Global Team Leadership, Business/Commerce, General
Humber College
Bachelor of Commerce - BCom, Accounting
Nottingham Trent University
Financial Mathematics, Finance, General
JAMK University of Applied Sciences
Psychology for Business Management
ABOUT TOHA MOHAMMAD
Toha is a Banking Professional and Accounting Enthusiast with a strong foundation in Financial Reporting, AML, Audit, Canadian Tax, Internal Control, and fraud investigation. He is proficient at using Microsoft Excel, QuickBooks, Karbon, Caseware, TaxPrep, TD C3 CRM system, TD S3, TD Admin App/Host, and BillQuick. Toha has 4+ years of experience in Canadian banking, risk management, customer service, and data analytics, proven to work accurately under minimal supervision. He is passionate about continuous learning, problem-solving, and client experience. Toha is a proactive team player with strong interpersonal skills, balancing academic excellence (Dean’s List recipient) with leadership roles at Humber\'s Accounting Club and CPA Ontario (Humber College team).
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