Mohammad Shaikh
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- Role
- Operations Team Member at Coforge
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
Experience
Operations Team Member
Jan 2024 — Present · Pune, IN
Comprehensive Claims Reporting: Collaborate with insurance companies, field adjusters, and third-party vendors to collect and verify detailed damage reports; proactively engage with borrowers to secure any missing documentation and expedite the claims process.SLA-Adherent Task Completion: Consistently close tasks within established Service Level Agreements by following up on pending items and addressing discrepancies, ensuring prompt resolution and efficient workflow management.Detailed Reporting & Audit Compliance: Maintain thorough daily work reports that capture key performance indicators, generate regular data-driven reports for internal reviews and external audits, and perform periodic audits to uphold data integrity.Proactive Policy Renewal Management: Monitor insurance policy expiration dates and initiate the renewal process well in advance, updating system records to guarantee continuous coverage without lapses.Premium Management & Reconciliation: Oversee the timely disbursement of insurance premiums in alignment with investor and insurer guidelines, while conducting regular reconciliations to resolve any financial variances.
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