Mohammad Rizwan
Senior Associate | Microsoft Licensing Audit Expert| Contract Compliance | Cloud Solution Provider Compliance| Vendor Management
- Role
- Service Delivery Lead at Accenture
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mohammad Rizwan
As a professional with over five years of experience in program and service delivery leadership, I specialize in licensing and contract compliance, vendor management, and process optimization. At Accenture, I lead cross-functional teams to execute service delivery strategies that align with organizational objectives while enhancing client satisfaction and operational excellence. My role emphasizes fostering collaboration, identifying growth opportunities, and implementing best practices to elevate service quality. With expertise in cloud compliance and scalable process development, I have successfully overseen multiple regional projects across India, South Asia, and ASEAN. By partnering with stakeholders and leveraging strategic insights, I enable seamless compliance processes and drive impactful business outcomes. My dedication to aligning operational efficiency with client needs underscores my commitment to delivering measurable success.
Experience
Service Delivery Lead
Apr 2024 — Present · Chennai, IN
Team Leadership: Lead, mentor, and inspire a cross-functional team to achieve service excellence and foster a positive work environment.Client Management: Develop and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.Strategic Planning: Formulate and execute service delivery strategies that align with company objectives and enhance overall service quality.Process Improvement: Identify opportunities for process optimization and implement best practices to improve efficiency and service outcomes.Project Management: Oversee multiple service delivery projects, ensuring timely and within-budget completion while maintaining high-quality standards.Communication: Act as a key point of contact for clients and internal stakeholders, providing clear and effective communication on service performance and initiatives.Financial Oversight: Manage budgets related to service delivery and control costs while ensuring the delivery of high-quality services.Change Management: Drive and manage change initiatives, adapting service delivery strategies to meet evolving business needs and market conditions.
Education
A.K.K inter college Amroha
High School, Physics, Chemistry and Mathematics.
1998 — 2004
Manav Bharti University, Sultanpur, Solan
Bachelor's degree, Art/Art Studies, General
Mahatma Jyotiba Phule Rohilkhand University
Bachelor of Science - BS, Computer Science
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