Mohammad Ramzan
Associate Director @AbbVie
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WORK HISTORY
Associate Director @AbbVie
Delivering Customer 360 program with Azure Dev Ops and Agile methodologies: • To understand all our customer touch-points, close the loop, and build customer journeys • Delivering next level of data insights to enable personalization of sales, marketing and educational interactions (including opportunities for automation) • Increasing adoption of digital self-service by HCPs • Aligning with our vision to increase our Customer Satisfaction and Net Promoter Scores Extensive project experience migrating from legacy systems and deploying complex cloud-based solutions as well as experience migrating applications from one cloud vendor to another. Well versed with Azure, Google, AWS, Snowflake, Palantir and Informatica not only in terms of infrastructure, but also the operating model and ways of working. Established a robust local and global governance model, including demand management, to proactively managing and optimizing our project portfolio. Leading the transformation into Dev Ops Operating model with modern software engineering practices and cloud centric infrastructure. • 10+ Years of Experience of delivering strategic data transformations within the local & national government, Oil & Utilities, Life Sciences and Pharmaceutical Industries • Leading Data DevOps, Cloud Data Platforms and Agile Delivery transformation • 15+ Years of leading, developing and supporting data teams • Strong background in data engineering, analysis and visualisation • Experience of third party commercial and contract management with a budget over millions of pounds p.a. • Ability to create and maintain effective working relationships with stakeholders at senior level • Technically adept with experience in the following areas: Data Engineering, Data Architect, Data Analysis, Data Story Telling, Data Management, Data Quality, Data Visualisation and Data Modelling.
EDUCATION
The University of Manchester
Bachelor of Science - BS, Information Systems Engineering
ABOUT MOHAMMAD RAMZAN
BTS International Lead for Data & Analytics, enabling strategic and actionable insights…
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