Mohammad Asrafur Rahman
Technical Support Representative @Concentrix
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WORK HISTORY
Technical Support Representative @Concentrix
Halifax, NS, CA
Technical Support professional with experience providing Tier 1 support in fast-paced, customer-focused environments. Skilled in diagnosing and resolving hardware, software, and connectivity issues while maintaining high standards of customer service and first-call resolution.
EDUCATION
University of Dhaka
BBA, Management
Cape Breton University
Business Analytics
University of Dhaka
MBA, HRM
ABOUT MOHAMMAD ASRAFUR RAHMAN
Results-driven professional with experience across customer engagement, sales operations, brand activation, and digital marketing. Skilled in translating strategy into execution, driving customer-focused initiatives, and supporting business growth in fast-paced environments.Known for adaptability, clear communication, and a hands-on approach to problem-solving, with a strong focus on performance, collaboration, and continuous improvement.
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