Mohammad Rafiqzadah
Azure SQL Database Administrator | SQL Server Expert | SQL Developer | Cloud Support Engineer | AWS & Azure Database Solutions
- Role
- Azure Database Support Engineer at LTIMindtree
- Location
- Catonsville, MD, US
- LinkedIn followers
- 500 followers
About Mohammad Rafiqzadah
US Citizen, able to relocate nationwide, and a Microsoft Certified SQL Server DBA / Azure…
Experience
Azure Database Support Engineer
May 2022 — Present · Redmond, WA, US
Provide technical support for Azure Database services including Azure Database for PostgreSQL, MySQL, and MariaDB, troubleshooting connectivity, performance, and security issues to ensure minimal downtime-Spearheaded troubleshooting initiatives that improved issue resolution times by 20% through the development of improved diagnostic procedures-Collaborated with development, operations, and support teams to streamline database deployment, ensuring smoother migration processes and optimized performance-Delivered best practices and technical guidance to clients, enabling them to better utilize Azure Databaseservices for scalability and performance optimization-Maintained and updated technical documentation, including troubleshooting guides and knowledge base articles, reducing client support inquiries by 15%-Participated in on-call rotations, providing 24x7 support for critical database issues, escalating complex problems to senior engineers when necessary.
Education
Herat University
Bachelor's degree
2011 — 2015
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