Mohammad Owais

Sr Business Analyst @Ameriprise Financial Services, LLC

Gurugram, HR, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2022 — Present

Sr Business Analyst @Ameriprise Financial Services, LLC

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Gurugram, IN

1) Developed and enhanced Power BI dashboards tracking contact center performance metrics, improving visibility into advisor productivity and client experience.2) Automated weekly and monthly AUM and advisor engagement reports, reducing manual reporting efforts by ~10 hours/week and increasing reporting accuracy. 3) Drove strategic initiatives to enhance data-driven decision-making, increasing operational efficiency by 10%.4) Developed advanced data visualizations and interactive reports to address key business challenges, improving client satisfaction by 25%.5) Created executive-ready dashboards to support decision-making for department heads, operational leaders, and finance teams.

EDUCATION

2011 — 2015

Integral University

Engineer’s Degree

SKILLS

Microsoft ExcelMysqlPreparing Request for ProposalsIncident ManagementTeamworkHtml5Microsoft PowerpointKnowledge ManagementService-Now.comPresentationsJavaEnterprise RiskPublic SpeakingSqlResearch

ABOUT MOHAMMAD OWAIS

I’m a seasoned Data Analyst & BI professional with 6+ years’ experience. Currently…

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Mohammad Owais — Sr Business Analyst at Ameriprise Financial Services, LLC in Gurugram, HR, IN | Unifers