Mohammad Mujeeb
Cluster Manager GMR Hyderabad Airport Customer Service,KPI,Upselling,Cross Selling and Store Management,Motivating team to meet and exceed Targets, Staffing,
- Role
- Cluster Manager at MacV
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohammad Mujeeb
Experienced Retail Sales and Operation Manager \"With over 14 years of experience in the…
Experience
Cluster Manager
Jun 2022 — Present · Hyderabad, IN
With 14 years of retail experience, including 8 years in KSA and Oman, my current role as Cluster Manager at Mac V Sunglasses at Hyderabad Airport has developed my skills in managing multi-store operations, driving sales, and maintaining high customer service standards. I lead a team of 20, implement effective sales strategies, and oversee daily operations to exceed targets.Key Responsibilities:Meet sales goals by motivating, mentoring and providing feedback to sales staff,Ensure high levels of customer satisfaction through excellent luxury retail service,Manage daily operations of the business and ensure sales goals are met,Develop business strategies to raise our customers\' pool, expand store traffic,Assign duties to relevant employees,Prepare reports as requested or necessary within the brand,Ensure adherence to health and safety regulations,Track and manage inventory at the store,Complete store administration and ensure compliance with policies and procedures,Maintain outstanding store condition and visual merchandising standards,Deal with all issues that arise from staff or customers (complaints, grievances, etc.),Managed store fit-out projects ensuring timely completion and coordinated ongoing maintenance for smooth operations.Permit Process: Handled TAEP and BAEP processes for AEP passes, ensuring compliance with airport regulations.Sales Coordination: Developed and implemented sales strategies, closely monitoring performance to meet and exceed sales targets.I’m also experienced in inventory management, shrinkage reduction, security and safety compliance, and financial reporting, all while ensuring regulatory adherence and team development across locations.Skills : Digital Strategy · Multi-Store Operations · Leadership · Customer Service · Inventory Management · Project Management · Sales Strategy · security and safety · Documentation ·Financial Management · Operation Management.
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