Mohammad Mearaj A.
Certified CCNA | CCNP | CCNA SEC.. | #PaloAlto | L2-Network Engineer
- Role
- IT Dt & a Network Service Analyst at Louis Dreyfus Company
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mohammad Mearaj A.
Experienced Information Technology Specialist with a demonstrated history of working in…
Experience
IT Dt & a Network Service Analyst
Apr 2024 — Present · Gurugram, IN
Responsible for high-quality and on-time delivery of all technical deliverables of the Customer Project.* Providing Tier-2 Support on Layer 2, and Enterprise Network line of Louis Dreyfus Company- Troubleshooting technical issues for Global Customers.* Supports all technical aspects of the project and delivers high customer satisfaction with CISCO products and solutions.* Monitoring all traffic LAN & WAN in Orion SolarWinds and the system dashboard.* Managing & upgrading the Network Security Firewall Management Platforms- FortiGate.* Coordinating with different network support teams on change, rollout, and upgrade of the FortiGate Firewall Management Platforms.* Vendor Management: Manage and ensure that IT assets and services requirements are properly communicated, negotiated and delivered from vendors. Service level agreements are adhered by vendor* Knowledge of POA preparation & implement Configuration, update HLD & LLD documents.* Experience in upgrade/update OS or Firmware, High availability, Configuration, and troubleshooting skills on security devices.* Making sure that security policies are updated on time and are always up to date.* Investigating all ports and interfaces health issues for the routers and switches connectivity with customers to agree on speed, duplex, and bandwidth.* Provide technical expertise and support for network devices and security peripherals including Cisco routers, switches, and FortiGate Firewall.* Organize and monitor the helpdesk servicing and support of all IT services and applications are in line with the agreed SLA
Education
Indira Gandhi National Open University
Master of Computer Applications - MCA
2019 — 2023
Lalit Narayan Mithila University, Darbhanga
Bachelor of Science - BS
2014 — 2017
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