Mohammad Maviya

Business Development, B2B, SAAS

Role: Business Development Manager at Globiva
Location: Lucknow, UP, IN
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

Experience

Business Development Manager
Globiva
Mar 2023 — Present · Lucknow, IN
Team Management•Edtech sales and Client Acquisition•Partner onboarding•Client Retention• Maximizing revenue by upselling services and products andachieve fortnightly, monthly client retention and revenue targets • Providing prompt resolution of complaints to clients • Systematically taking follow up and time bound closures • Ensuring clients are using and deriving benefits from services

Education

LUCKNOW CHRISTIAN COLLEGE, GOLAGANJ
B. com
2018 — 2021
The Institute of Chartered Accountants of India
Ca Inter

Contact information

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Work email
•••••@globiva.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Globiva

Outsourcing and Offshoring Consulting · 3.6K employees · Founded 2017 · Gurgaon, Haryana, India

Globiva is India’s most promising & fastest growing Business Process Management (BPM) company. We are focused on delivering awesome customer experiences for our clients. We commenced operations in early 2018 and since then, have grown to employees servicing 40+ customers from 4 delivery centers in Gurgaon, Bangalore & Kolkata. All of this is an outcome of the fundamentals on which this company was built - Employee First, Value Delivery & Customer Focus. These guiding principles allow us to continue being flexible, agile and quick to respond to clients’ shifting needs. Our solutions include: Customer Interaction: Whether clients are looking for service, sales support or retention, our experienced support experts provide them with consistently robust services that delivers some of the highest CSAT and NPS scores in the industry. We hire and manage experienced staff to keep clients focused on scaling and expanding their business while we manage what goes on in the contact center. Content Curation: Globiva has deep knowledge and experience in curating and moderating content specifically for ecommerce and online tech organizations. We make sure that the tone and quality of content meets the brand’s standards & guidelines. Finance & Accounting: Globiva brings in a unique amalgamation of Finance & Accounts (F&A) BPO services delivery capability and ability to drive in optimal automation across complete F&A value chain. We offer comprehensive support ranging from transactional processes to advanced areas such as FP & A. We have partnerships to address typical F&A challenges with bolt-on tools and Robotics Process Automation (RPA). To learn more, visit

globiva.com

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Experience

Business Development Manager

Education

LUCKNOW CHRISTIAN COLLEGE, GOLAGANJ

The Institute of Chartered Accountants of India

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