Mohammad Mansoor Ali

Operations Team Lead at IntouchCX

Role: Operations Team Lead at IntouchCX
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Mohammad Mansoor Ali

Managing the various parts of customer service is aligned with project management. I’m…

Experience

Operations Team Lead
IntouchCX
Apr 2023 — Present · Hyderabad, IN
Lead a team consisting of 20 associates, monitoring a KPIs, and ensure the target met,Coaching and giving feedback to the team to bright the knowledge gap

Education

Osmania University
Bachelor of Commerce - BCom

Contact information

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Work email
•••••@intouchcx.com
Personal email
•••••@•••••.com
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Current company

IntouchCX

Outsourcing and Offshoring Consulting · 14K employees · Winnipeg, Manitoba, Canada

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

intouchcx.com

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About Mohammad Mansoor Ali

Experience

Operations Team Lead

Education

Osmania University

Find verified contacts for anyone on LinkedIn