Mohammad Imran

About Mohammad Imran

Hi, My name is Mohammad Imran. I have completed my B.Tech in Computer Science and Engineering from Shri Ram Swaroop Memorial College of Engineering and Management. My journey has equipped me with a solid foundation in Data Structures and Algorithms as well as web development. My communication skills were cultivated during my time at younity.in, enhancing my ability to convey complex ideas effectively. With a passion for technology and innovation, I aspire to become a Software Engineer, leveraging my skills to address real-world challenges and build transformative solutions. Let\'s connect to explore exciting opportunities in the world of tech! ‍

Experience

1. Analyst

   HCLTech

   Dec 2024 — Present

   Handled Active Directory tickets (user addition/removal, group membership updates, email modifications) by following Standard Operating Procedures (SOPs) to ensure accuracy, compliance, and SLA adherence.> Prepared and maintained reports using Excel to track ticket resolution, user account changes, and compliance audits.> Gained exposure to PowerShell scripting for automation tasks such as domain controller health checks and report generation.> Collaborated with senior engineers to troubleshoot and resolve access-related issues, strengthening analytical and problem-solving skills.> Learned to operate in a structured IT environment, adhering to documentation standards, security policies, and process workflows.

Education

• Lucknow Public Schools and Colleges

  Intermediate & High School

• Shri Ram Swaroop Memorial College of Engineering and Management, Lucknow

  Bachelor of Technology - B.Tech

  2020 — 2024