Mohammad Haseeb
Principal Lead - Operations | Call Center & Mobile Applications Expert | Healthcare Management & Patient Experience Specialist
- Role
- Principal Lead- Operations, Mobile Applications and Call Center at Artemis Hospitals
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mohammad Haseeb
Results-driven healthcare leader with over a decade of experience in hospital operations, patient care services, and digital healthcare solutions. Currently serving as Principal Lead - Operations, Call Center & Mobile Applications at Artemis Hospitals, I specialize in optimizing hospital workflows, enhancing patient experience, and integrating technology to improve efficiency.Key Strengths:• Hospital Operations & Patient Experience• Call Center & Mobile Application Management• Team Leadership & Training• Digital Transformation in Healthcare• Process Optimization & Compliance (NABH, JCI)Passionate about leveraging technology and operational expertise to drive excellence in healthcare. Committed to continuous professional growth in leadership, digital transformation, and innovative healthcare solutions.
Experience
Principal Lead- Operations, Mobile Applications and Call Center
Jun 2023 — Present
Overseeing hospital operations and mobile application enhancements to improve patient experience, streamline processes, and ensure NABH & JCI compliance. Improving operational efficiency through structured training programs and quality monitoring. Leading stress management and training excellence in communication to enhance staff well-being, service quality, and operational effectiveness. Supporting digital transformation initiatives for better healthcare accessibility.
Education
Subharti University
Master of Business Administration (M.B.A.), Hospitality Administration/Management
2015 — 2017
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