Mohammad Hasan
Healthkart - Ex Ixigo - Ex Baazi Games - Ex G-Trac
- Role
- Sr Product Manager at HealthKart
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Mohammad Hasan
Senior Product Manager | 9+ Years Scaling High-Growth Consumer & Enterprise…
Experience
Sr Product Manager
Jan 2023 — Present · Gurugram, IN
Led ERP implementation across Procurement, Planning, R&D, and Manufacturing, enhancing throughput by 8%, reducing material shortages by 3%, providing ₹140 Cr visibility into working capital, automating 450 man-hours/month, and establishing audit-compliant operational traceability suitable for IPO standards.Streamlined digital payment workflows across mobile apps and D2C websites, resulting in a 12% improvement in payment success rate (SR) by resolving pre-eligibility issues, managing pending transactions, integrating alternate payment options, and deploying fraud detection logic.Deployed a hyperlocal quick commerce infrastructure across D2C platforms, integrating logistics, real-time inventory sync, and front-end UI/UX enhancements; reduced delivery turnaround by 95% across 500+ tier 1 city pincodes.Enhanced post-purchase journey through courier API integration, enabling real-time shipment tracking and automated communication, which reduced delivery-related support tickets by 60% and contributed to annual cost savings of ₹1.4 Cr.Launched a fully automated return and replacement module with instant refund capability; reduced resolution turnaround by 40% and lowered customer support volume by 60%, strengthening customer satisfaction and platform reliability.Implemented a predictive inventory engine and replenishment logic for 200+ retail and dark stores, significantly minimizing stockouts and driving an additional ₹1 Cr in recurring monthly revenue.Integrated GST-compliant e-invoicing system by aligning internal order management and financial systems, increasing tax compliance and reconciliation precision by 3%, while minimizing manual intervention.Redesigned and migrated the loyalty rewards infrastructure, replacing a legacy system with a tax-optimized solution and delivering an annual GST saving of ₹80 Lakhs.
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