Mohammad Hamza
Lead- Training and Quality | Process Trainer | Soft Skills Trainer | Switch Certified | Facebook Ads Specialist | Driven Customer Service Specialist | Expertise in Tech Training | Social Media Marketing
- Role
- Lead - Training and Quality at Concentrix
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Mohammad Hamza
Results-oriented professional with a background in customer service, tech training, and…
Experience
Lead - Training and Quality
Oct 2024 — Present · Hyderabad, IN
In my current role as a Lead for Training and Quality at Concentrix, I am responsible for overseeing the development and implementation of training programs that empower teams to excel in their roles. I lead initiatives to enhance quality standards, ensuring consistent and high-performance delivery across projects. By utilizing my expertise in digital marketing and customer engagement, I drive the strategic planning and execution of training solutions, while closely monitoring quality metrics to foster a culture of continuous improvement. My goal is to equip teams with the skills and knowledge needed to meet and exceed client expectations, contributing to the growth and success of Concentrix and its partners.
Education
HAL Public School - India
BCA
Integral University, Lucknow
Bca
2015 — 2018
Integral University, Lucknow
Master of Computer Applications - MCA
2018 — 2020
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