Mohammad Faisal
procurement Manager | Food Service | Aviation | Hospitality | Process Improvement | Quality Assurance | Team Leadership
- Role
- Procurement Manager at Blue Tokai Coffee Roasters
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Mohammad Faisal
I am an Operations Management professional with over 6 years of cross-industry experience in food service, aviation, and hospitality, specializing in process optimization, quality assurance, inventory management, and regulatory compliance. Throughout my career, I have successfully led cross-functional teams of 50+ employees, driving efficiency, safety, and customer satisfaction in fast-paced environments.Currently serving as Operations Manager at Blue Tokai Coffee Roasters (Mumbai), I:• Oversee multi-site operations with 40+ staff across baking, packing, logistics, housekeeping, and security.• Maintain 99% product availability by streamlining procurement and vendor management systems.• Implement quality management systems with KPIs for defect rates, yield, and customer satisfaction.• Drive cost optimization initiatives through budget analysis, supplier negotiations, and route efficiency improvements.• Conduct audits using statistical process control methods, ensuring service excellence and compliance.Previously, I contributed to Foodtech Ventures (New Delhi) by developing SOPs that reduced processing time, managing operational budgets, and coordinating large-scale events with vendors and resource allocation. Earlier in my career at InterGlobe Aviation (IndiGo Airlines, Mumbai), I managed aircraft ramp operations for A320/A321/ATR fleets, ensuring safe and on-time turnarounds while adhering to strict aviation protocols.I blend analytical thinking with practical execution to deliver operational excellence. Passionate about optimizing operations and scaling business performance, I aim to continue building impactful careers in operations, logistics, and service excellence across global industries.Let\'s connect if you’re looking for a dedicated professional who blends precision with passion.
Experience
Procurement Manager
Dec 2025 — Present · Gurugram, IN
Education
Integral University, Lucknow, Uttar Pradesh
Bachelor of Computer Application, Computer Programming, Specific Applications
2014 — 2017
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