Mohammad Dilshad
Senior Release & Configuration Manager |Change and Release Manager | DevOps Engineer | Cloud Operations Engineer | ITIL V4 | Agile Methodologies
- Role
- Senior Release and Configuration Manager at AHEAD
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Mohammad Dilshad
Deliverables at Client End -1. Responsible for scheduling & hosting ADHOC meetings for Non-prod activities in APAC & NAM hrs with Requestors, Stack Holders, and Dev Managers.2. Coordinating in daily Scrum Call to discuss current updates, issues & everyday agenda with the team internally.3. Responsible for scheduling & hosting Checkpoint Meetings for Weekend Activity status (Prod, Non-Prod, Green zone)4. Coordinating daily production activities CALL.5. Coordinating in CAB Meetings, to discuss Prod and Non-prod Changes individually, every Monday, Wednesday & Friday.6. Coordinating monthly Governance Calls with the Client to discuss work we did last month, last month’s report, improvements, Challenges, and next month\'s plan for both prod/non-prod.7. Preparing & Presenting Daily Reports to Clients at 8 am on all prod/non-prod/Greenzone activities.8. Preparing & Presenting reports on every Weekend release on Monday at 7 am which includes overall Deployment Issues, root causes, workaround, green zone breach, and actual completion timeline.9. Drafting Weekend high-level timeline with Infra, Dev, and RCM team every Thursday.10. Oversaw Release Calendar and Release Notes Preparation for the Entire year.11. Oversaw Broadcast Communication about Greenzone/Downtime globally.12. Supervised Procedures for Emergency changes & Hotfixes.13. Orchestrated Partner Alignment Process14. Facilitated Coverage Grid for Weekend release activities.15. Carried out Post Implementation Checkpoint meeting.16. Preparing and maintaining the Greenzone tracker daily.17. Supervised Greenzone approval process.18. Collaborated on Ad hoc deployment process.19. Coordinating in Environment Utilization Call.Deliverables at the Organization side -1. Training newcomers about clients and day-to-day activities.2. Facilitating new onboards whenever facing any issues/challenges3. Internal training completion and certification assistance to new & existing employees.4. Approving monthly Rosters for the entire team & maintaining the Compoff tracker.Carrying Technical Expertise on below -1. Certified - AWS Solutions Architect -Associate, Linux Essential (LPI), ITIL V4 Foundation Level, ServiceNow System Administrator, Six Sigma White, Yellow & Black Belt.2. Trained & Experienced Linux CentOS Administrator, OSS DevOps Engineer.3. Acquired proficiency in DevOps Tools - Git, GitHub, Ansible, Chef, Maven, Jenkins, CI/CD Pipelines, Jira, Prometheus, Grafana, Terraform (IAC), ELK, Docker, Kubernetes, Service now, Automation scripts for operational tasks, Agile.
Experience
Senior Release and Configuration Manager
Jul 2025 — Present · Hyderabad, IN
Project Management | End to End Software Development Lifecycle Management | Defect/Bug Management in ALMProject - ADT Security
Education
DCS,Dhanbad
10th, All Subjects
2009 — 2010
Sharda University
Bachelor of Technology - BTech, computer science engineering
2012 — 2016
Guru Gobind Singh Public School - India
12th, Intermediate Science
2011 — 2012
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