Mohammad Danish Abdul Majeed
Student at P. R. Pote (Patil) Education & Welfare Trust\'s Group of Institutions\'s College of Engineering
- Role
- Customer Service Associate at Startek
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Associate
Dec 2025 — Present · Hyderabad, IN
As a Customer Service Associate at Startek, my main responsibility is to talk to customers over call, chat, or email and help them with their issues or questions related to the product or service. I listen carefully, understand their problem, and try to give a clear and quick solution while keeping a polite and professional tone.Along with solving customer problems, I focus on meeting targets like quality score, average handling time, and customer satisfaction. I also take part in trainings and coaching sessions to improve my communication skills, product knowledge, and overall performance so that I can handle customers more confidently.
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