Mohammad Atif
Infrastructure Engineer | V-TOP Program Coordinator | Federal Recruiter
- Role
- Netapp Infrastructure Engineer at Sutherland
- Location
- Srinagar, IN
- LinkedIn followers
- 500 followers
About Mohammad Atif
Experienced Information Technology Recruitment Specialist with a demonstrated history of…
Experience
Netapp Infrastructure Engineer
Dec 2024 — Present
Providing L1 level support to NetApp customers. Working on P1-P4 Technical cases and providing resolution to the customers. Worked with storage admins in performing Service Processor and NetApp module upgrades. Post logs analysis used to provide resolution to the customers accordingly. Trained customers with the knowledge base and providing end to end resolution of the issues. Assisting Customer and field engineers remotely with the help of Zoom, WebEx, and Teams. Keeping track of high-priority cases and assisting customers accordingly. Worked on NetApp AFF and FAS devices.
Education
SSM College of Engineering
Bachelor's degree
2016 — 2021
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