Mohammad Aslam Shaikh

Customer Success Manager | Email, Call Centre, Customer Retention, Welcome Calling l Escalation Management l Asset, Credit Cards and Retail Liabilities l NPS l CSAT.

Role
Customer Service Team Lead at Hexaware Technologies
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mohammad Aslam Shaikh

Team Leadership and People Management, Customer Service Operations, Escalation and…

Experience

  1. Customer Service Team Lead

    Hexaware Technologies

    Sep 2024 — Present · Navi Mumbai, IN

    Currently working as a team lead managing business for Phonepe merchant support for thier UPI business. Handled projects like POS recovery, low TPV, POS servicing, Retention etc.

Education

  • Victoria High School, Mahim

    High School, Maths and Science

    1992 — 2002

  • St. Andrew's College of Arts, Science and Commerce

    Bachelor’s Degree, Business/Commerce, General

    2003 — 2008

  • St. Andrew's College of Arts, Science and Commerce

    Bachelor of Commerce - BCom, Business/Commerce, General

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Mohammad Aslam Shaikh — Customer Service Team Lead at Hexaware Technologies in Mumbai, MH, IN | Unifers