Mohammad Arsalan
I\'m Spanish language expert.currently working at Concentrix as a Quality Analyst.
- Role
- Quality Analyst at Concentrix
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Quality Analyst
Mar 2025 — Present · Gurugram, IN
Working as a Quality Analyst in the AT & T Mobility process, responsible for monitoring and evaluating customer interactions to ensure compliance with quality standards. I provide feedback to improve agent performance, maintain QA reports, and collaborate with training and operations teams to enhance service quality. Experienced in root cause analysis, call calibration sessions, and driving process improvement initiatives.
Education
Muslim inter college mau Uttar Pradesh
B.A, Spanish Language
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.