Mohammad Alrawad

Software Engineer @Contentful

Berlin, DE

Improved the CDN caching layer by changing the purging algorithm to increase the cache hit ratio and reduced the traffic by 20% to our APIs, which received an average of 1 billion requests per day.• Architected and deployed a scalable agent infrastructure leveraging AWS and Cloudflare Workers. Led development and governance of the Agents API platform to ensure secure and compliant AI interactions. • Worked on a translation agent that helps clients translate content on a large scale. Contributed to the design and evolution of AI migrations to help clients onboard to our platforms using agentic systems, collaborating with different teams and product managers to define architectural milestones. • Helped build a vectorization pipeline to embed/vectorize our clients\' data on a massive scale.• Led projects end-to-end, from discovery, system design, development, and deployment phases while coordinating with stakeholders and cross-functional teams, ensuring quality and efficiency from start to launch. • Enhanced and expanded the GraphQL API, which received tens of millions of requests per day, by implementing features, fixing bugs, improving performance, and executing extremely cautious rollout plans. • Set up alerting and observability systems to monitor our APIs and provide on-call engineers with runbooks to handle each case. • Served as on-call engineer, available 24/7 to handle highly sensitive, business-impacting alerts. • Maintained and improved the Contentful Content Delivery API (CDA) and Content Preview API (CPA), which received an average of one billion requests per day, by improving performance, observability, and fixing problems through thoroughly thought-out features.

Jami'at Philadelphia Al-Khassa

Bachelor's degree, Computer Science