Mohammad Akram Hussain

About Mohammad Akram Hussain

Experienced Functional Consultant with a demonstrated history of working in the computer software industry.1.Responsible for planning, task allocation and review to meet the deliverables on time and worked on sap posting issues.2. Experience in SQL, business Skills, testing and Communication.3. Having knowledge on Order to Cash Cycle (OTC) and involved in all kinds of testing during implementation.4. Responsible for end-to-end implementation of HighRadius Cash Application Automation with multiple clients in the US, North America, and EMEA regions and handling BFSI clients.5. Responsible for requirement gathering, Project planning, Testing the requirement, tracking the deliverables and activities for the parallel running implementations at various stages (Preparation, Simulation, UAT, Go live, and hyper care)6. Debugging of the issue from technical standpoint by verifying the JAVA code7. Knowledge on Ticketing tools Zendesk, Salesforce and worked on multiple projects simultaneously.8. Handles regular status update calls with the clients and effectively works on challenges raised by clients during the implementation phase.9. Prepares status reports, Project design documentation, and closure decks.10. API integration activities with multiple clients

Experience

1. Customer Support Engineer

   Indigrators

   Sep 2023 — Present · Hyderabad, IN

Education

• RGM Group of Institutions, Nandyal

  Bachelor of Technology, Mechanical Engineering

  2015 — 2019

• keshava reddy public school, Nandyal

  SSC

  2013

• sri chaitanya junior college, Vijayawada

  intermediate, MPC

  2013 — 2015