Mohamed Lallany
Professional Services Engineer @Fortinet
Signup · Get unlimited contacts
WORK HISTORY
Professional Services Engineer @Fortinet
EDUCATION
Western Governors University
Bachelor of Science (BSc), IT – Network Design & Management
CDI College
Diploma, Business Administrative Assistant
ABOUT MOHAMED LALLANY
Results-driven IT professional with over six years of Network support and customer care experience. Proven ability to exceed customer satisfaction and provide exceptional support. Track record of troubleshooting and resolving moderate to complex networking issues using various technology solutions. Solid grasp of supporting Windows environments. Effective communicator able to work both independently or as part of a team and lead when required to- Known for my determination and strategic thinking to drive critical complex issues to resolution - 6 years of solid experience providing IT support; including network infrastructure, desktop support and IP phone support - CCNA, MCITP, Palo Alto ACE v7 certified. Currently working on CCNP Switch certification - 6 years of experience configuring and troubleshooting various routers and switches - 3 years of experience configuring, troubleshooting and deploying Palo Alto firewalls, Cisco ASAs, Cisco WAPs/WLCs and Fortinet appliances (firewalls, routers, switches and access points)- Recognized for excellent customer service skills and advanced troubleshooting ability - Able to work under pressure and meet tight deadlines with error-free results - Able to work independently or as part of a team and step up to lead when required IT Certificates: Cisco CCNA Routing and Switching (renewed in Jan 2016) MCITP: Enterprise Administrator Windows Server 2008 MCTS: Windows 7 Configuration A+/ Network +/ Security +/ Project + Certified Meraki CMNA Palo Alto Networks Accredited Configuration Engineer (ACE) – PAN-OS 7.0 Currently working on attaining Fortinet NSE4 certificate
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.