Mohamed Turay
IT Technician Intern @Vcu Police Department
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WORK HISTORY
IT Technician Intern @Vcu Police Department
Troubleshoot hardware, software, and network issues using diagnostic tools, re-imaging, and security updates to maintain reliable system performance.• Install, configure, and decommission systems by imaging devices, applying encryption, and managing user accounts with role-based permissions.• Document and track IT requests in the ticketing system, analyze recurring issues, and provide reports de resource allocation and process improvements.
ABOUT MOHAMED TURAY
I’m a driven Information Systems student with a minor in Artificial Intelligence…
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