Mohamed Serry

Client Redress Officer @Aviva

Bradford, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2019 — Present

Client Redress Officer @Aviva

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Bradford, GB

I am responsible for investigating / reviewing the investment transactions made by the Trading team (the team who implements the dealing instructions) on behalf of the clients and if I discovered any internal error, I carry out a loss assessment/calculation and if the clients suffered any loss, they will be compensated for the loss that they suffered.

EDUCATION

2016 — 2016

CII

Certificate in Financial Services

2008 — 2009

Leeds Beckett University

Masters, Finance

ABOUT MOHAMED SERRY

INDUSTRY SPECIFIC KNOWLEDGE:An in-depth knowledge in complaints handling, checking and adjudication covering both Review and Redress.FINANCIAL SERVICES QUALIFICATIONS:Certificate in Financial Services (Level 3 - CII)ACADEMIC QUALIFICATIONS:Masters of Science Degree in Finance (Level 7) with Merit (Sep 2008 – Sep 2009) Leeds Metropolitan University (currently Leeds Beckett University) – Leeds, UKSKILLS- Excellent numerical and statistical skills- Strong Macro and Financial Economic background- Excellent communication and Presentation Skills- Excellent analytical and diagnostic skills.IT Skills- Word - Advanced- Excel - Intermediate (Formulas, spread sheets, charts, Solver, Regression, Correlation.)Languages Skills- English: Fluent- Arabic: Native

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Mohamed Serry — Client Redress Officer at Aviva in Bradford, GB | Unifers