Mohamed Harish
Business Analyst at Verizon
- Role
- Business Analyst at Verizon
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mohamed Harish
A dynamic and results-driven professional with over 7 years of hands-on experience in the telecom domain. Specializing in product lifecycle management, new product development, and IVR/mobile/web applications for telecom products. Proficient in gathering business requirements, conducting GAP analysis, and RCA documentation. Adept at identifying market requirements, defining product vision, and executing revenue enhancement activities. Known for superior client/vendor management, excellent communication skills, and the ability to thrive in challenging team environments. Quick learner, adaptable to remote transitions, and committed to continuous career development.
Experience
Business Analyst
Feb 2022 — Present · Chennai, IN
Strong focus on contributing to and leading design and development tasks in IVR Inbound applications, particularly leveraging the Google CCAI-Dialog Flow platform and microservices.Design and Development Leadership: I play a pivotal role in leading design and development tasks within IVR Inbound applications. This involves guiding the team through the entire app lifecycle, from conceptualization to deployment and support.Specialization in Google CCAI-Dialog Flow: My expertise lies in working with the Google CCAI-Dialog Flow platform, which serves as a critical revenue stream for the client. You\'re adept at leveraging this platform to enable new conversational interaction avenues while ensuring performance and scalability in the architecture.Involvement Across App Lifecycle: Involved in every stage of the application lifecycle, from concept and design to deployment, testing, release, and ongoing support. This holistic approach ensures the successful execution of projects from start to finish.Microservice Architecture: Experience includes working with microservices architecture, which allows for modular and scalable application development. This approach enhances flexibility and facilitates the management of complex systems.Accountability and Task Management: Accountability for assigned work and ensure that tasks are completed on time and within the estimated level of effort (LOE). Committed to quality is unwavering, and prioritize productivity while maintaining high standards.Collaboration and Stakeholder Engagement: Actively collaborate with team members and stakeholders, fostering a collaborative environment where ideas are shared, feedback is received, and goals are collectively pursued. This collaborative approach enhances teamwork and ensures alignment with project objectives.
Education
B S Abdur rahman University of science and Technology
Bachelor of Technology
Assisi matriculation Higher secondary school
Bio maths
BSA Crescent Institute of Science and Technology
Bachelor of Technology - BTech
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