Mohamed Benhafed
Team Lead Project Coordination-pmo-pmweb @BGIS
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WORK HISTORY
Team Lead Project Coordination-pmo-pmweb @BGIS
Toronto, ON, CA
Conducted daily stand-up meetings with developers and data analysts to review change requests, prioritize tasks, and address ongoing issues, ensuring project timelines were met-Managed daily operational requests related to database access, updates, and maintenance to support project workflows and team efficiency-Monitored and verified daily uploads for vendor statuses, including onboarding new vendors, tracking active/inactive vendors, and resolving discrepancies-Processed user access requests by creating new users in PMWeb via support tickets submitted through the portal, maintaining system security and user management-Collaborated closely with project managers and team members to optimize daily reporting, ensuring reports accurately reflected project status and progress-Provided technical support and troubleshooting for PMWeb functionalities, assisting project teams in resolving issues to maintain smooth project operations-Reviewed and prioritized change requests in team meetings, aligning project tasks with client requirements, deadlines, and resource availability-Maintained accurate documentation of meetings, change requests, and operational activities for future reference and audit purposes-Facilitated communication between teams to streamline workflows, reduce bottlenecks, and improve overall project delivery-Ensured data integrity by regularly monitoring database entries and coordinating with relevant teams for updates and corrections.
EDUCATION
University of Economy and Commerce
Bachelor of Education (B.Ed.), Banking and Financial Support Services
University of Toronto
Business Analysis Certification , Project Management
ABOUT MOHAMED BENHAFED
Working as consultant sales in Bath Depot Company (kitchen +baths)•Outstanding customer service skills: diplomatic and patient with all types of individuals and Organizational levels•3 years’ experience as Coordinator HR in a Not-for-profit International Association of Students (AIESEC)•3 years’ experience in selling furniture’s home•Acting as Speaker in several conferences, promoting the association to universitiesand delivering workshops to students •Strong work ethic, interested in learning and an adaptable team player with excellent interpersonal skills •Current member of Toronto Go-Getters Toastmaster •Personal nature, approachable and compassionate
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