Mohamed Anas Mohiadeen
Infosys
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WORK HISTORY
@Infosys
EDUCATION
Jamal Mohamed College, Tiruchirappalli - 620 020.
Bachelor of computer Applications, Computer Applications
Oxford Matriculation Higher Secondary School
Arts & Computer Science, Computer Science
Vellore Institute of Technology
Master of Technology - IT, Information Technology
India International Matriculation School
SSLC, All Basic Subjecs
ABOUT MOHAMED ANAS MOHIADEEN
Information Technology and Digital Services professional with 9+ years of experience supporting enterprise IT operations, digital platforms, and mobility services within structured, SLA-driven environments.I have strong experience supporting government-scale and enterprise digital services, ensuring high availability, business continuity, service quality, and compliance. My background includes Mobile Device Management (MDM), endpoint operations, identity and access management, IT service management, and stakeholder enablement.Key areas of expertise include:• Digital services and IT operations support• Mobile Device Management (MDM) and endpoint platforms• Incident, request, and escalation management (ITSM / ServiceNow)• SLA & KPI monitoring across internal teams and vendors• Security, governance, and compliance alignment• Documentation, SOP development, and operational readiness• Training and enablement for service desk and support teamsI have supported large-scale environments users/devices) and worked closely with cross-functional teams, vendors, and stakeholders to maintain service stability and continuous improvement. Currently based in India Open to relocation – United Arab Emirates Seeking Digital Services, IT Operations, and Government IT roles aligned with Dubai’s digital transformation vision.
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