Mohamad Khalifeh

Customer Service Leader @Aramex

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2025 — Present

Customer Service Leader @Aramex

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CA

Experienced Customer Service Leader at Aramex Logistics, specializing in express service management. Passionate about delivering exceptional customer experiences, optimizing operations, and leading high-performing teams. Committed to efficiency, problem-solving, and continuous improvement in the fast-paced logistics industry.

EDUCATION

1999

ISLAMIC UNIVERSITY OF LEBANON

Bachelor of Arts in Touristic Sciences - Travel and Touristic Guidance

1999 — 2003

Islamic university of lebanon

Bachelor's Degree

SKILLS

VolunteeringMarketingManagementLeadershipCustomer RetentionCustomer ServiceMicrosoft OfficeSalesSales & MarketingCustomer SatisfactionVolunteer ManagementDistributed Team ManagementTeam LeadershipSales ManagementTime ManagementOperations ManagementTeamworkShippingNon-Profit VolunteeringNegotiationVolunteer Recruiting

ABOUT MOHAMAD KHALIFEH

A result-oriented product manager with an extensive experience in achieving sales targets and expanding clients’ outreach.Passionate about building customer relationships solid experience in defining and analyzing customer requests to resolve issues accurately and quickly with high first contact resolution rates.Currently working as a product manager of the Shop and Ship service at Aramex Lebanon. Organizational and social activist in many volunteering positions such as the Lebanese Red Cross Youth Department - Spears Center. Continuous personal development towards incremental capabilities to achieve higher levels and personal satisfaction.

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Mohamad Khalifeh — Customer Service Leader at Aramex in Mississauga, ON, CA | Unifers