Mohamad Javid Shaik

Associate System Analyst @ Tata Consultancy Services | MBA from University of East London

Role: Associate System Analyst at Tata Consultancy Services
Location: Hyderabad, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Mohamad Javid Shaik

I am a Linux System Administrator with 3 years of experience in managing RHEL servers…

Experience

Associate System Analyst
Tata Consultancy Services
Dec 2022 — Present
Role: System Engineer – Digital Production Support (Citibank NAM Region)• Monitor and maintain production applications ensuring optimal performance and availability. • Perform log analysis using Splunk and AppDynamics to troubleshoot and resolve incidents. • Manage monitoring setups in production environments and coordinate incident resolution efforts. • Utilize SQL for root cause analysis and data retrieval to design and generate the reports. • Handle critical issue triage calls and collaborate with multiple teams for resolution. • Execute ITIL-based processes for change, incident, and problem management. • Support banking applications for the NAM region ensuring compliance with SLAs.Key Achievements: • Improved incident resolution time by optimizing monitoring configurations. • Enhanced system performance through proactive log analysis and issue prevention.

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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