Mohamed Dawoud

Senior Information Technology Specialist @Groupe SEB

Parsippany, NJ, US

Project Management: Orchestrate local IT projects from conception to completion, ensuring seamless coordination with external IT partners, Regional, and Corporate IT teams.Infrastructure & Operations: Oversee the full lifecycle of computer operations, including the design, development, testing, and maintenance of critical systems.Stakeholder Collaboration: Execute project guidelines and directives from Business Controllers, Logistics, and senior IT leadership to ensure local operations align with global standards.System Implementation: Manage the effective implementation, migration, and data communication for new and existing application systems.IT Asset Management: Maintain complete and accurate inventory records for all connected and unconnected devices.End-User Support: Provide frontline assistance and resolve day-to-day operational issues through expert Helpdesk support, ensuring minimal disruption to business activities.Strategic Communication: Act as the primary point of contact, relaying problems, suggestions, and resolutions to Regional IT and Functional Management to drive continuous improvement.Innovation: Conduct ongoing research on emerging technologies to find better ways to improve our computer applications, operations, infrastructure, and management processes.

Minufiya University

Bachelor’s Degree, Computer Science