Mo Fathi

Senior Transition Manager @DHL Supply Chain

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Mar 2024 — Present

Senior Transition Manager @DHL Supply Chain

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SKILLS

RoboticsCustomer-Focused ServiceCustomer Experience ManagementCompliance ManagementBusiness TransformationContinuity of OperationsCustomer RetentionProblem SolvingOperations ManagementCustomer ServiceWorkplace SafetyQuality ImprovementProject+Customer ExperienceOperational ExcellenceProcess ComplianceAirline ManagementCustomer Service TrainingAutonomous VehiclesAirportsStrategic PlanningProcess SafetyIndustrial SafetyCustomer Service ManagementProcess ControlSafetyBehavior Based SafetyProcess EngineeringFlight SafetyHealth & SafetyContinuous ImprovementAutomationQuality ControlSafety Management SystemsOperationsLean Six SigmaSafety AuditingAirlinesQuality ManagementQuality System

ABOUT MO FATHI

I have a drive for change and transformation which comes from a passion for watching improvement take shape into results, be it improved productivity, better performance or reducing cost. My tenure in the airline industry holding exciting and challenging roles have instilled a desire to focus on the end customer and simplicity and taking people on the journey through a common vision.I have shown that I can forge relationships in new environments quickly and create strong reliable networks. I\'m accustomed to working in high pressured and fast paced environments. I also enjoy introducing digital innovation to business areas to bring about improvements as well as people and process changes.

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