Modupe Pelemo
Business Analyst @Brainchamptech Canada
Signup · Get unlimited contacts
WORK HISTORY
Business Analyst @Brainchamptech Canada
As a Business Analyst at Brainchamptech, I led an initiative to automate the manual booking and reservation activities of Bell Hotel for customers. My role involved thorough process mapping from account creation to checking out and reviews, focussing on a smooth, customer-centered expeiences. Additionally, I was tasked with poviding special services such as car hiring services and live chat with customer service agent to improve customer experience and quick problem resolution. This project demonstrated Bell\'s Hotel commitment to superior hospitality, aiming for wider reach of business activities and increase revenue.
EDUCATION
University of Lagos
Master's degree
Lagos State University
Bachelor's degree
ABOUT MODUPE PELEMO
Business analyst with extensive experience and a focus on results, who has a track record…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.