Michael Obrien

Sr Application Systems Administrator @Americo Financial Life and Annuity

Kansas City, MO, US

EMAILS

m••••••••@americo.com

MOBILE NUMBERS

+18•••••••03

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WORK HISTORY

Present

Sr Application Systems Administrator @Americo Financial Life and Annuity

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SKILLS

Disaster RecoveryInteractive Voice Responder (Ivr)Software Development Life Cycle (Sdlc)Business IntelligenceTechnical AnalysisEnterprise IT StrategyCustomer Experience (Cx)Data NetworkProduct ManagementProcess ImprovementTelecommunicationsNatural Language Query (Nlq)Language ModellingContact CentersCross-Functional Team LeadershipMicrosoft Windows TechnologiesHuman Computer Interaction (Hci)Agile MethodologiesEnterprise SoftwareHypertext Markup Language (Html)Cloud ComputingMicrosoft ProjectVisioUser Interface DesignPersonally Identifiable Information (Pii)AnalyticsNatural Language Processing (Nlp)User Experience (UX)PythonDevopsService DeliveryData Center OperationsStructured Query Language (Sql)Business AnalysisAmazon ConnectGlobalizationGoogle AnalyticsNatural Language Response (Nlr)RInformation Technology

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ABOUT MICHAEL OBRIEN

Experienced IT Professional with a diverse background in Service Delivery, Application…

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