Mo B.
Salesforce Business Analyst, Cibc Capital Markets @CIBC
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WORK HISTORY
Salesforce Business Analyst, Cibc Capital Markets @CIBC
Toronto, ON, CA
EDUCATION
University of Lagos
B.ENG, Process Engineering
Trailhead by Salesforce
Ranger
ABOUT MO B.
3X Salesforce Consultant and Business Analyst with 10+ years of experience leading cloud-basedapplication development, specializing in Salesforce implementations, APIs, data integration,process automation, system integrations, release management and custom development.I have a proven track record of managing competing priorities while ensuring the timely deliveryof high-quality applications that enhance operational efficiency and profitability.Experienced in Software Development Life Cycle (SDLC) methodologies, including Waterfall,Hybrid, and Agile-Scrum, I excel in requirements elicitation, business analysis, process mapping,and documentation. I specialize in writing use cases, developing process flow diagrams, andleading user acceptance testing (UAT) to ensure seamless system adoption. Skilled in testplanning, test case design, defect triaging, and executing quality assurance (QA) testing, I drivethe successful introduction of new applications and functionalities with precision and efficiency.Tools and App proficiency: Salesforce CRM, Visio, Power BI, JIRA, Azure DevOps, Trello, SharePoint, Miro, Mural, Lucid chart, Figma, Office 365, HTML, SQL, Balsamiq, Microsoft 365, Teams, Google work space, Data Loader, Workbench, DIW, Visio, Confluence, Flow & Process Builder, Lightning App Builder, Slack, Salesforce Sandbox, Microsoft Teams, to mention a few.I\'m open for active engagement on the following roles: Salesforce Administrator, Salesforce Business Analyst Consultant, Business System Analyst, Product Owner and Scrum Master.
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