Mo Baki

Vice President Operations @Polaris Transport

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2026 — Present

Vice President Operations @Polaris Transport

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Mississauga, ON, CA

Leading integrated operations across transportation, warehousing, customs, customer service, safety, and claims, with accountability for performance, compliance, and service delivery. Driving continuous improvement through disciplined execution, data-driven insights, and leadership development to enhance efficiency, elevate service levels, and scale the business.

EDUCATION

2009 — 2011

Project Management Institute

Project Management Professional (PMP), Project Management

1998 — 2000

University of Ottawa

Bachelor of Arts (B.A.) Business Admin, Business Administration, Management and Operations

2003 — 2009

University of Ottawa

Ma. Education - curriculum development, Business, Management, Marketing, and Related Support Services

2011 — 2012

ATD

Certified, CPLP - Certified Professional in Learning and Performance

SKILLS

Project ManagementProgram ManagementTraining DeliveryTraining ManagementOperations ManagementClient Service OrientedFinancial AnalysisRisk ManagementRisk AssessmentProgram ImplementationKpi ReportsKpi DashboardsYear End AccountsPerformance DashboardsRecruitingTechnical WritingSports ManagementSports NutritionSports CoachingSite PlanningBusiness LaunchProgram LaunchBusiness AnalysisManagement ConsultingVendor ManagementOutsourcing ManagementClient ServicesCrmCall CentersCustomer SatisfactionProcess ImprovementCoachingCustomer ServiceLeadershipStrategic PlanningTeam BuildingTeam LeadershipContact Centers

ABOUT MO BAKI

As a Director of Operations at Polaris Transport, contributions center on optimizing logistics and transportation operations. With years of leadership experience at Amazon in regional and supply chain management roles, expertise spans operations management, outsourcing oversight, and supply chain strategy. Certification as a PMP further reinforces a structured and results-driven approach to achieving operational excellence. At Polaris Transport, focus includes enhancing customer service, pricing strategies, and business development efforts in the transportation industry. Leveraging skills in Lean methodology and project management, the team consistently delivers innovative solutions to logistical challenges, empowering financial and operational efficiencies. Dedicated to fostering collaboration and driving sustainable growth for the organization.

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Mo Baki — Vice President Operations at Polaris Transport in Toronto, CA | Unifers