Moazam Ali Shamas
Solutions Specialist @Ecom Development
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WORK HISTORY
Solutions Specialist @Ecom Development
New York, NY, US
Assist the sales team in evaluating new sales opportunities by understanding customer needs, requirements, and challenges. Determine the feasibility of providing suitable software solutions to address their specific business problems.2. Clearly communicate the company\'s technical capabilities and how they align with the potential customer\'s requirements. Demonstrate how the software solutions can add value and address the customer\'s pain points.3. Conduct technical and value-based demonstrations of the software products to showcase their functionalities and features. Tailor these demonstrations to align with the customer\'s organization, requirements, and use cases.4. Collaborate with the sales team to produce high-quality sales proposals and supporting materials. Provide technical insights and solution details that enhance the overall proposal.5. Lead and manage proof of concept evaluations for prospective clients. Set up and oversee POC projects to demonstrate the effectiveness and suitability of the software solutions.6. Gather feedback from customers and prospects during interactions. Relay this feedback to the product management and engineering teams to drive improvements and tailor solutions to customer needs.7. Interact directly with prospects, engaging with them to address their business, functionality, and technical questions. Provide knowledgeable responses to build confidence and trust in the company\'s solutions.
EDUCATION
University of the Punjab
M.Sc in Business Statistics and Management, Business Administration, Management and Operations
SKILLS
ABOUT MOAZAM ALI SHAMAS
I work as a Solution Specialist at Shopify Pro. In this role, I work closely with potential users and clients to understand their needs and translate them into product requirements. With over 10 years of experience in Sales, customer relationship management, business strategy, software development, and consultancy, I was able to successfully deliver web apps and AI solutions across various industries, including healthcare, hospitality, retail, real estate, and e-commerce. My goal is to create value for stakeholders and clients to build long-term relationships by delivering all the assigned projects on time and within budget.
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