Moaz Alkyal
Dispatcher @Day & Ross
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WORK HISTORY
Dispatcher @Day & Ross
Montreal, QC, CA
Conduct logistics by coordinating deliveries, assigning pickup requests, and inputting line haul orders into systems. Dispatch appointment freight deliveries to trucks, manifest shipments, and handle urgent shipping needs. Respond to inquiries from drivers and customers to determine smooth communication and problem resolution. Conduct yard checks to verify freight loading and adherence to delivery schedule, coordinating drivers for subsequent delivery rounds as needed. Oversee daily pickup and delivery (P&D) requirements and track driver performance, providing reports to management. Identify operational improvements and maintain compliance through clerical duties and broker pay processing.• Enhanced operations efficiency through streamlined coordination processes.
EDUCATION
Damascus University
DDS
HIBA, Higher Institute of Business Administration
Master of Business Administration (M.B.A.)
Kaplan Center
National Board Dental Examinations
Universitat Autònoma de Barcelona
Marketing
ABOUT MOAZ ALKYAL
With extensive experience in logistics and transportation, I specialize in optimizing freight coordination and delivery operations. Currently at Day & Ross, I’m dedicated to improving operational efficiency, maintaining compliance, and fostering smooth communication with drivers and customers. Focused on delivering excellence, I aim to contribute to a collaborative culture that prioritizes precision, reliability, and customer satisfaction. At Day & Ross, I oversee daily dispatch operations, including managing pickup and delivery schedules, tracking driver performance, and processing broker pay. By identifying operational improvements and ensuring delivery schedules are met, I contribute to streamlined logistics processes. My role emphasizes problem resolution, data accuracy, and maintaining seamless communication to support timely and efficient freight operations.
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