Mohammad Hossein Rafiei
Service Delivery Coordinator - Field Services Operations @Baker Hughes
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WORK HISTORY
Service Delivery Coordinator - Field Services Operations @Baker Hughes
Aberdeen, GB
Coordinated service delivery activities across functions to ensure on time execution in line with contract requirements• Acted as primary client interface for job planning, execution, and close out, ensuring high service quality and customer satisfaction• Planned and coordinated deployment of personnel, equipment, and resources in line with operational needs• Monitored job execution to ensure compliance with technical procedures, contract scope, and safety standards• Identified and escalated risks impacting delivery, ensuring timely resolution and minimal operational disruption• Ensured accurate invoicing aligned with contract terms, preventing revenue leakage and supporting cash collection• Maintained strong client relationships while supporting business performance and delivery targets• Coordinated across engineering, operations, and logistics teams to drive seamless execution• Supported service delivery for key accounts including Shell, TotalEnergies, and ENI
EDUCATION
Azad University (IAU)
Bachelor's degree, Electrical and Electronics Engineering
Pars Electric
High School
Fani Herfe`i
Diploma, Industrial Electric Power
ABOUT MOHAMMAD HOSSEIN RAFIEI
Operations and service delivery professional experienced in delivering complex projects across onshore and offshore environments. Proven ability to coordinate cross functional teams, manage client relationships, and ensure safe, efficient execution aligned with business and contractual objectives. Strong background in driving performance, optimizing resources, and supporting high value operations in demanding environments.
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