Mo Ibraheem
Service Desk Analyst @JCDecaux UK
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WORK HISTORY
Service Desk Analyst @JCDecaux UK
London, GB
As a Service Desk Analyst at JCDecaux UK, I provide 1st and 2nd line technical support across hardware, software and user administration, ensuring smooth IT operations in a fast paced environment. I support technologies including Windows 10/11, Active Directory, Office 365, Meraki MDM and MS Teams. Assisting users at all levels of the business.Working within the IT Service Delivery team, I deliver high quality support while continuing to grow my technical skills and maintain a strong customer focused approach.
ABOUT MO IBRAHEEM
Service Desk Analyst @ JCDecaux UK | Azure, Data Analysis
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