Mo Faheem
Solutions Architect and a Bloger @Dynamics 365 Update
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WORK HISTORY
Solutions Architect and a Bloger @Dynamics 365 Update
https://d365update.com/
EDUCATION
Helwan University Cairo
B.Sc. of Commerce & Business Administration , Foreign Trade Major
Yusuf Ben Issa High School
High School Sciences
ABOUT MO FAHEEM
18+ years of experience in CRM, automating sales and marketing process. Worked closely with product management, channel management, account management and business development mainly in the IT solutions sector. Demonstrated success record in:• Customer Relationships Management CRM Certified Dynamics 365, Sales, Marketing, Services Consultant• CRM business Experience in many industries such as Government, Non-for-Profit, Software, Healthcare, Construction, Retail, Manufacturing, Oil & Gas, telecom. • Software as a Service (SaaS). Consultative approach and marketing experience in implementing enterprise CRM • Azure experience. Full understanding of solutions built on Azure• Marketing & Sales Sales funnel automation and management. Customizing CRM solutions for B2B and B2C.• Build PowerApps, Portals and Flow. Model-Driven apps deployed with assistance of Microsoft Portals.• xRM implantation experience with both vendor and client side. Advise best practices for business• CRM deployment for as client ticketing system, IT service and support based on ITIL standards• Web programming experience (ASP.Net, XML, Javascript, Web Services, SQL Server)• B.Sc. of Commerce & Business Administration and marketing and sales courses and training
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