Mo del

Clinical Operations Manager @Syneos Health

NC, US

Line management of Clinical Operations staff, responsibilities including administrative oversight, professional development, performance appraisals, and employee counselling for staff. May be involved in assignment of project work and will review workloads for all direct reports. Manages staff by establishing goals that will increase knowledge and skill levels, and by delegating tasks commensurate with skill level.• Participate in managing the resource availability for the assigned staff/region, ensuring projects are suitably resourced and staffing needs are identified in a timely fashion, resolving potential resourcing conflicts to facilitate mutually beneficial resolutions. • Provide expert operational oversight and guidance to support prioritization of activities, review and monitor the work performed, metric compliance, and development of contingency plans, among others.• Assist in recruiting new staff, including participation in interview process and new hire on boarding. Proactively works to ensure staff retention and turnover rates remain within expected levels. • Organizes and chairs clinical staff meetings at regular intervals. Manages issues and provides follow up for action items requiring resolution.

Kennesaw State University

Bachelors of Science, Information Technology

Georgia State University Perimeter College

Associate of Science - AS, Pre-Pharmacy Studies