Manuel Montenegro

About Manuel Montenegro

I am a Supply Chain Lead at bp US convenience with over 10 years of experience in operations and supply chain management across diverse industries. I have a proven track record of managing and executing complex and dynamic business processes, using data-driven tools and dashboards to optimize performance and efficiency. In my current role, I spearhead the supply chain strategy for bp\'s ampm and thorntons retail convenience network, which includes nearly 1300 franchise, dealer, and corporate-owned sites across the US. I align the performance of bp\'s primary wholesalers with contractual KPIs and supply/service levels, resulting in improved fill rates, order accuracy, and on-time delivery metrics. I also identify and implement continuous improvement initiatives, leveraging my past knowledge and experience in e-commerce, marketing, inventory, and fulfillment. I am passionate about driving bp\'s supply chain excellence with retail savvy and customer focus.

Experience

1. Supply Chain Manager

   bp

   Oct 2022 — Present · La Palma, CA, US

   Oversaw the supply execution of BP’s US retail convenience offer (ampm, Thorntons, TravelCenters of America) across 1,500+sites nationwide. Ensured operational performance, supplier engagement, and efficiency across the network, contributing to two consecutive years of growth.* Served as the primary contact and relationship owner for BP’s US wholesale partners (Core-Mark, McLane, Lipari), supplying $1B in annual spend from 28 distribution warehouses. Maintained strategic partnerships, ensuring compliance with BP agreement language. Enforced contract, performance standards and financial activity, driving improvement. Achieved a 54% reduction in service penalties (2024).* Developed and implemented a Supplier Performance Management Model to track and optimize key service KPIs across primary suppliers. Led day-to-day oversight through standard reporting, trend analysis, and issue resolution process. Drove a 7% improvement in fill rate, 5% boost in order accuracy, and 6% improvement in on-time (2024).* Partnered with BP Category Managers to ensure tactical and strategic execution of BP’s sales strategies. Oversaw vendor partner compliance with planograms, resets, pilots, launches, promotional offers and availability. Achieved a 99% fill rate for bp proprietary and promotional products across the network (2024).* Supported BP’s growth initiatives, including the launch of Epic Goods Private Label, NY East Coast pilot expansion, Project Link, and US Growth campaign. Drafted contract language, grading for Wholesaler RFP in support of procurement.* Led communication with field operations, procurement, finance and data teams to support broader business campaigns and issue resolution.* Represented the organization in a customer-facing capacity at franchise advisory boards, supplier site visits, and field operations meetings. Provided strategic insights, resolved outstanding issues (credit resolution, delivery issues) and fostered transparency with stakeholders.

Education

• University of California, Riverside

  Bachelors Degree, English

  2008 — 2012